Outage in WeGift
Degraded performance
Resolved MinorIncident Report
We are currently experiencing a performance degradation to our service which we are actively investigating.
During this outage you or your customers may experience issues accessing the web portal or placing requests on the API
Please check this page for further updates as we continue to look into the situation.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/25/2023 12:29PM
- We’ve rerouted that endpoint to go into the catalog pods to avoid any future issues with other areas of scion
- We have an MR open to reduce the size of the reconciliation requests to scion
- We disabled the reconciliation on prod until we are 100% it won’t cause issues
MONITORING
over 2 years ago - at 10/25/2023 12:29AM
We have applied some mitigation actions and are seeing performance increases. We will continue to monitor and assess the situation.
INVESTIGATING
over 2 years ago - at 10/25/2023 12:18AM
We are currently experiencing a performance degradation to our service which we are actively investigating.
During this outage you or your customers may experience issues accessing the web portal or placing requests on the API
Please check this page for further updates as we continue to look into the situation.
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