Outage in WeGift
Runa Card Payment failures - update
Resolved MinorIncident Report
We have identified the cause affecting card payments on the Runa Platform.
This is due to the payment processor facing intermittent issues. Unfortunately, there is nothing Runa can do to solve this, as it is not related to our platform or systems.
We have reached out to them and are awaiting a response on when we can expect a resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 11/24/2023 11:44PM
The issue with our payment processor has now been resolved.
IDENTIFIED
over 2 years ago - at 11/24/2023 11:08PM
We have identified the cause affecting card payments on the Runa Platform.
This is due to the payment processor facing intermittent issues. Unfortunately, there is nothing Runa can do to solve this, as it is not related to our platform or systems.
We have reached out to them and are awaiting a response on when we can expect a resolution.
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