Outage in WeGift

MONOPRIX FR orders are failing

Resolved Minor
January 27, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of MONOPRIX FR (MONOPX-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/28/2024 04:21PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/28/2024 03:20PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING over 1 year ago - at 01/27/2024 11:25AM

We are currently investigating an issue causing some orders of MONOPRIX FR (MONOPX-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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