Outage in WeGift

Rewe DE orders are failing

Resolved Minor
April 03, 2024 - Started 4 months ago - Lasted 8 days
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Rewe DE (REWED-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 04/11/2024 01:23PM

This incident has been resolved.

MONITORING 3 months ago - at 04/11/2024 12:23PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 4 months ago - at 04/03/2024 11:43AM

We are currently investigating an issue causing some orders of Rewe DE (REWED-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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