Outage in WeGift

Currys UK orders are failing

Resolved Minor
July 19, 2024 - Started 10 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Currys UK (DIX-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/19/2024 03:43PM

This incident has been resolved.

MONITORING 10 months ago - at 07/19/2024 02:43PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/19/2024 01:17PM

We are currently investigating an issue causing some orders of Currys UK (DIX-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/19/2024 01:13PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/19/2024 06:57AM

We are currently investigating an issue causing some orders of Currys UK (DIX-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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