Outage in WeGift
Runa Platform Access Issues
Resolved Major
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Outage Details
Components affected
WeGift Gift Processing WeGift B2B Sync API WeGift Web Portal WeGift Email Delivery WeGift Playground EnvironmentLatest Updates ( sorted recent to last )
The issue affecting our third party processor has been resolved.
If you are still experiencing any issues, please do reach out to your Customer Success Manager or to cs@runa.io.
Services gradually are coming back online. We will notify more in another 15 mins.
We are currently experiencing downtime on all API endpoints. The root cause is an issue with Auth0 - we are continuing to monitor the incident and will post updates every 15 min
We are currently investigating an issue preventing customers from accessing the Runa Portal.
While this is taking place, some customers might not be able to log-in and place orders.
Our team is looking into it and further updates will be posted here once we know more.
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