Outage in WeGift

Jennyfer FR orders are failing

Minor
December 28, 2024 - Started 1 day ago
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Jennyfer FR (JENNFR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
INVESTIGATING 1 day ago - at 12/28/2024 12:44PM

We are currently investigating an issue causing some orders of Jennyfer FR (JENNFR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 12/28/2024 12:39PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 12/28/2024 12:34PM

We are currently investigating an issue causing some orders of Jennyfer FR (JENNFR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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