Outage in WeGift

Coles AU orders are failing

Resolved Minor
January 07, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Coles AU (COLES-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/07/2025 12:32PM

This incident has been resolved.

MONITORING 1 day ago - at 01/07/2025 11:32AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 01/07/2025 11:26AM

We are currently investigating an issue causing some orders of Coles AU (COLES-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 01/07/2025 11:25AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 01/07/2025 11:21AM

We are currently investigating an issue causing some orders of Coles AU (COLES-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 01/07/2025 11:18AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 01/07/2025 11:16AM

We are currently investigating an issue causing some orders of Coles AU (COLES-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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