Outage in WeGift

MANGO PT orders are failing

Minor
May 09, 2025 - Started about 15 hours ago
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
INVESTIGATING about 14 hours ago - at 05/09/2025 02:08PM

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 05/09/2025 02:06PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 05/09/2025 02:03PM

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 05/09/2025 02:01PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 05/09/2025 01:58PM

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 05/09/2025 01:56PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 05/09/2025 01:53PM

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 05/09/2025 01:51PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 05/09/2025 01:48PM

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 05/09/2025 01:46PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 05/09/2025 01:43PM

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 05/09/2025 01:41PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 05/09/2025 01:38PM

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 05/09/2025 01:36PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 05/09/2025 01:33PM

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 05/09/2025 01:31PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 05/09/2025 01:28PM

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 15 hours ago - at 05/09/2025 01:26PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 05/09/2025 01:23PM

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 15 hours ago - at 05/09/2025 01:21PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 05/09/2025 01:18PM

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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