Outage in WeGift

Carrefour ES orders are failing

Resolved Minor
May 12, 2025 - Started about 23 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 05/12/2025 10:19PM

This incident has been resolved.

INVESTIGATING about 21 hours ago - at 05/12/2025 10:09PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 21 hours ago - at 05/12/2025 10:08PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/12/2025 10:04PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/12/2025 10:03PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/12/2025 09:59PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/12/2025 09:58PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/12/2025 09:54PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/12/2025 09:53PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/12/2025 09:49PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/12/2025 09:48PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/12/2025 09:44PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/12/2025 09:43PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/12/2025 09:39PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/12/2025 09:38PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/12/2025 09:34PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/12/2025 09:33PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/12/2025 09:29PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/12/2025 09:28PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/12/2025 09:24PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/12/2025 09:23PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/12/2025 09:19PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/12/2025 09:18PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/12/2025 09:14PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/12/2025 09:13PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/12/2025 09:09PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/12/2025 09:08PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 23 hours ago - at 05/12/2025 09:05PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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