Outage in WeGift

Carrefour FR orders are failing

Resolved Minor
May 22, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Carrefour FR (CFOUR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 05/22/2025 01:30PM

This incident has been resolved.

MONITORING 4 months ago - at 05/22/2025 12:30PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 4 months ago - at 05/22/2025 12:27PM

We are currently investigating an issue causing some orders of Carrefour FR (CFOUR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 4 months ago - at 05/22/2025 12:24PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 4 months ago - at 05/22/2025 12:22PM

We are currently investigating an issue causing some orders of Carrefour FR (CFOUR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 4 months ago - at 05/22/2025 12:20PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 4 months ago - at 05/22/2025 12:17PM

We are currently investigating an issue causing some orders of Carrefour FR (CFOUR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 4 months ago - at 05/22/2025 12:15PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 4 months ago - at 05/22/2025 12:12PM

We are currently investigating an issue causing some orders of Carrefour FR (CFOUR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 4 months ago - at 05/22/2025 12:10PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 4 months ago - at 05/22/2025 12:07PM

We are currently investigating an issue causing some orders of Carrefour FR (CFOUR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 4 months ago - at 05/22/2025 12:05PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 4 months ago - at 05/22/2025 12:02PM

We are currently investigating an issue causing some orders of Carrefour FR (CFOUR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 4 months ago - at 05/22/2025 11:59AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 4 months ago - at 05/22/2025 11:57AM

We are currently investigating an issue causing some orders of Carrefour FR (CFOUR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 4 months ago - at 05/22/2025 11:55AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 4 months ago - at 05/22/2025 11:51AM

We are currently investigating an issue causing some orders of Carrefour FR (CFOUR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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