Outage in WeGift

7-Eleven KR orders are failing

Minor
May 23, 2025 - Started about 7 hours ago
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of 7-Eleven KR (7ELEV-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
INVESTIGATING about 7 hours ago - at 05/23/2025 12:39PM

We are currently investigating an issue causing some orders of 7-Eleven KR (7ELEV-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 7 hours ago - at 05/23/2025 12:38PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 7 hours ago - at 05/23/2025 12:34PM

We are currently investigating an issue causing some orders of 7-Eleven KR (7ELEV-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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