Outage in WeGift

Coolblue BE orders are failing

Resolved Minor
May 31, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/31/2025 10:21AM

This incident has been resolved.

MONITORING 1 day ago - at 05/31/2025 09:21AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 09:16AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 09:16AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 09:11AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 09:11AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 09:06AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 09:02AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 09:01AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 09:01AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 08:51AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 08:50AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 08:46AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 08:46AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 08:41AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 08:41AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 08:36AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 08:36AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 08:31AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 08:27AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 08:21AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 08:21AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 08:16AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 08:12AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 08:06AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 08:06AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 08:01AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 08:01AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 07:56AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 07:56AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 07:51AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 07:51AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 07:46AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 05/31/2025 07:46AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 05/31/2025 07:41AM

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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