Outage in WeGift

MANGO GR orders are failing

Resolved Minor
June 04, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of MANGO GR (MANGO-GR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/04/2025 09:04AM

This incident has been resolved.

MONITORING 2 days ago - at 06/04/2025 08:04AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 2 days ago - at 06/04/2025 07:58AM

We are currently investigating an issue causing some orders of MANGO GR (MANGO-GR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 2 days ago - at 06/04/2025 07:58AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 2 days ago - at 06/04/2025 07:53AM

We are currently investigating an issue causing some orders of MANGO GR (MANGO-GR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 2 days ago - at 06/04/2025 07:49AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 2 days ago - at 06/04/2025 07:43AM

We are currently investigating an issue causing some orders of MANGO GR (MANGO-GR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 2 days ago - at 06/04/2025 07:42AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 2 days ago - at 06/04/2025 07:38AM

We are currently investigating an issue causing some orders of MANGO GR (MANGO-GR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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