Outage in WeGift
Swarovski DE orders are failing
Resolved Minor
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Outage Details
We are currently investigating an issue causing some orders of Swarovski DE (SWAR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift ProcessingLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/05/2025 12:12PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 06/05/2025 11:57AM
We are currently investigating an issue causing some orders of Swarovski DE (SWAR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
1 day ago - at 06/05/2025 11:52AM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
1 day ago - at 06/05/2025 11:47AM
We are currently investigating an issue causing some orders of Swarovski DE (SWAR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
1 day ago - at 06/05/2025 11:42AM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
1 day ago - at 06/05/2025 11:37AM
We are currently investigating an issue causing some orders of Swarovski DE (SWAR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
1 day ago - at 06/05/2025 11:33AM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
1 day ago - at 06/05/2025 11:27AM
We are currently investigating an issue causing some orders of Swarovski DE (SWAR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
1 day ago - at 06/05/2025 11:26AM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
1 day ago - at 06/05/2025 11:22AM
We are currently investigating an issue causing some orders of Swarovski DE (SWAR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
1 day ago - at 06/05/2025 11:17AM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
1 day ago - at 06/05/2025 11:12AM
We are currently investigating an issue causing some orders of Swarovski DE (SWAR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
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