Outage in WeGift

Decathlon UK orders are failing

Minor
June 30, 2025 - Started about 10 hours ago
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Decathlon UK (DECA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
INVESTIGATING about 8 hours ago - at 06/30/2025 11:57PM

We are currently investigating an issue causing some orders of Decathlon UK (DECA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 8 hours ago - at 06/30/2025 11:45PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 9 hours ago - at 06/30/2025 10:48PM

We are currently investigating an issue causing some orders of Decathlon UK (DECA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 9 hours ago - at 06/30/2025 10:35PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 10 hours ago - at 06/30/2025 10:25PM

We are currently investigating an issue causing some orders of Decathlon UK (DECA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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