Outage in WeGift

MANGO IE orders are failing

Resolved Minor

July 03, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Components affected

WeGift Gift Processing

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/03/2025 05:11PM

This incident has been resolved.

INVESTIGATING 10 months ago - at 07/03/2025 03:06PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 03:05PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 03:01PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 03:00PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 02:56PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 02:55PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 02:51PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 02:49PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 02:46PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 02:45PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 02:41PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 02:39PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 02:36PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 02:34PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 02:31PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 02:29PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 02:26PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 02:24PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 02:21PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 02:19PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 02:16PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 02:15PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 02:11PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 02:10PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 02:06PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 02:05PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 02:01PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 01:59PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 01:56PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 10 months ago - at 07/03/2025 01:54PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 10 months ago - at 07/03/2025 01:50PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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