Outage in WeGift

MANGO FR orders are failing

Resolved Minor
July 04, 2025 - Started about 15 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 07/04/2025 05:05PM

This incident has been resolved.

INVESTIGATING about 14 hours ago - at 07/04/2025 02:04PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 07/04/2025 01:59PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 07/04/2025 01:54PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 07/04/2025 01:49PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 07/04/2025 01:44PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 15 hours ago - at 07/04/2025 01:40PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 07/04/2025 01:35PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 15 hours ago - at 07/04/2025 01:34PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 07/04/2025 01:30PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 15 hours ago - at 07/04/2025 01:29PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 07/04/2025 01:24PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 15 hours ago - at 07/04/2025 01:24PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 07/04/2025 01:20PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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