Outage in WeGift

Cinépolis VIP: Boleto VIP de Lunes a Viernes MX orders are failing

Minor
July 04, 2025 - Started about 14 hours ago
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Cinépolis VIP: Boleto VIP de Lunes a Viernes MX (CINEVL-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
INVESTIGATING about 14 hours ago - at 07/04/2025 05:13PM

We are currently investigating an issue causing some orders of Cinépolis VIP: Boleto VIP de Lunes a Viernes MX (CINEVL-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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