Outage in WeGift

Conrad DE orders are failing

Resolved Minor
August 03, 2025 - Started about 15 hours ago - Lasted about 14 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 08/04/2025 04:43AM

This incident has been resolved.

INVESTIGATING about 13 hours ago - at 08/03/2025 04:38PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 13 hours ago - at 08/03/2025 04:38PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 13 hours ago - at 08/03/2025 04:33PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 13 hours ago - at 08/03/2025 04:33PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 13 hours ago - at 08/03/2025 04:28PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 13 hours ago - at 08/03/2025 04:28PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 13 hours ago - at 08/03/2025 04:23PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 13 hours ago - at 08/03/2025 04:23PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 13 hours ago - at 08/03/2025 04:18PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 13 hours ago - at 08/03/2025 04:18PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 13 hours ago - at 08/03/2025 04:13PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 04:13PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 08/03/2025 04:08PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 04:08PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 08/03/2025 04:03PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 04:03PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 08/03/2025 03:58PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 03:58PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 08/03/2025 03:53PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 03:53PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 08/03/2025 03:48PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 03:48PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 08/03/2025 03:43PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 03:43PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 08/03/2025 03:38PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 03:38PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 08/03/2025 03:33PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 03:33PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 08/03/2025 03:29PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 03:28PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 08/03/2025 03:23PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 03:23PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 08/03/2025 03:18PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 03:18PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 08/03/2025 03:13PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 14 hours ago - at 08/03/2025 03:13PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 08/03/2025 03:08PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 15 hours ago - at 08/03/2025 03:08PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 08/03/2025 03:03PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 15 hours ago - at 08/03/2025 03:03PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 08/03/2025 02:58PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 15 hours ago - at 08/03/2025 02:58PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 08/03/2025 02:53PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 15 hours ago - at 08/03/2025 02:53PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 08/03/2025 02:48PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 15 hours ago - at 08/03/2025 02:43PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 15 hours ago - at 08/03/2025 02:38PM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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