Outage in WeGift

Mondadori IT orders are failing

Resolved Minor
September 09, 2025 - Started about 5 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 24 minutes ago - at 09/09/2025 11:59PM

This incident has been resolved.

MONITORING about 1 hour ago - at 09/09/2025 10:59PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 hour ago - at 09/09/2025 10:54PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 2 hours ago - at 09/09/2025 10:49PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 2 hours ago - at 09/09/2025 10:44PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 2 hours ago - at 09/09/2025 10:39PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 2 hours ago - at 09/09/2025 10:34PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 2 hours ago - at 09/09/2025 10:29PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 2 hours ago - at 09/09/2025 10:24PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 2 hours ago - at 09/09/2025 10:19PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 2 hours ago - at 09/09/2025 10:14PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 2 hours ago - at 09/09/2025 10:09PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 2 hours ago - at 09/09/2025 10:04PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 2 hours ago - at 09/09/2025 09:59PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 2 hours ago - at 09/09/2025 09:54PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 3 hours ago - at 09/09/2025 09:49PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 3 hours ago - at 09/09/2025 09:44PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 3 hours ago - at 09/09/2025 08:59PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 3 hours ago - at 09/09/2025 08:54PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 09/09/2025 08:49PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 09/09/2025 08:44PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 09/09/2025 08:39PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 09/09/2025 08:34PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 09/09/2025 08:29PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 09/09/2025 08:24PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 09/09/2025 08:19PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 09/09/2025 08:14PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 09/09/2025 08:09PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 09/09/2025 08:04PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 09/09/2025 07:59PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 09/09/2025 07:54PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 09/09/2025 07:54PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 5 hours ago - at 09/09/2025 07:45PM

We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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