Outage in WeGift

Simply Chocolate US orders are failing

Minor
September 17, 2025 - Started about 6 hours ago
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Simply Chocolate US (SIMCHO-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
INVESTIGATING about 6 hours ago - at 09/17/2025 04:53PM

We are currently investigating an issue causing some orders of Simply Chocolate US (SIMCHO-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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