Outage in WeGift

Amazon ZA orders are failing

Resolved Minor
October 08, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 10/08/2025 10:47AM

This incident has been resolved.

MONITORING 30 days ago - at 10/08/2025 09:47AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 30 days ago - at 10/08/2025 09:46AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 30 days ago - at 10/08/2025 09:38AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 30 days ago - at 10/08/2025 09:34AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 30 days ago - at 10/08/2025 09:23AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 30 days ago - at 10/08/2025 09:19AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 10/08/2025 08:52AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 10/08/2025 08:46AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 10/08/2025 08:38AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 10/08/2025 08:12AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 10/08/2025 08:12AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 10/08/2025 08:09AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 10/08/2025 07:58AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 10/08/2025 07:54AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 10/08/2025 07:28AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 10/08/2025 07:24AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 10/08/2025 07:03AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 10/08/2025 07:00AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 10/08/2025 06:58AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 10/08/2025 06:57AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 10/08/2025 06:53AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 10/08/2025 06:48AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 10/08/2025 06:43AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 10/08/2025 06:28AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 10/08/2025 06:23AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 10/08/2025 06:13AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 10/08/2025 06:11AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 10/08/2025 06:04AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 10/08/2025 06:03AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 10/08/2025 05:46AM

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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