Outage in WeGift
Shinsegae KR orders are failing
Resolved MinorIncident Report
We are currently investigating an issue causing some orders of Shinsegae KR (SHI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 10/10/2025 12:55PM
This incident has been resolved.
MONITORING
28 days ago - at 10/10/2025 11:55AM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
29 days ago - at 10/09/2025 05:03PM
We are currently investigating an issue causing some orders of Shinsegae KR (SHI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
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