Outage in WeGift

GAP Options CA orders are failing

Resolved Minor
October 13, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of GAP Options CA (GAP-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/13/2025 09:28PM

This incident has been resolved.

MONITORING 1 day ago - at 10/13/2025 08:28PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 10/13/2025 08:12PM

We are currently investigating an issue causing some orders of GAP Options CA (GAP-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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