Outage in WeGift

Faguo FR orders are failing

Minor
October 27, 2025 - Started about 6 hours ago
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Faguo FR (FAGUO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing

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Latest Updates ( sorted recent to last )
INVESTIGATING about 6 hours ago - at 10/27/2025 08:41AM

We are currently investigating an issue causing some orders of Faguo FR (FAGUO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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