Outage in WeGift
Virtual Visa - 12 Month Expiration CA orders are failing
Resolved MinorIncident Report
We are currently investigating an issue causing some orders of Virtual Visa - 12 Month Expiration CA (VITVS12-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 11/02/2025 11:56AM
This incident has been resolved.
MONITORING
about 11 hours ago - at 11/02/2025 10:56AM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
about 20 hours ago - at 11/02/2025 01:36AM
We are currently investigating an issue causing some orders of Virtual Visa - 12 Month Expiration CA (VITVS12-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
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