Outage in WeGift

Intermittent Failures on Shop

Resolved Minor
November 11, 2025 - Started 27 days ago - Lasted about 4 hours
Official incident page

Incident Report

Some shop orders are intermittently failing. We are currently looking into the issue and we will update shortly. Platform and API orders are unaffected
Components affected
WeGift Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 11/11/2025 05:51PM

This incident has been resolved.

INVESTIGATING 27 days ago - at 11/11/2025 02:02PM

Some shop orders are intermittently failing. We are currently looking into the issue and we will update shortly. Platform and API orders are unaffected

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