Outage in WeGift

Nelly.com DK orders are failing

Resolved Minor
November 27, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Nelly.com DK (NEL-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/27/2025 03:54PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 11/27/2025 03:08PM

We are currently investigating an issue causing some orders of Nelly.com DK (NEL-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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