Outage in WeGift

Apple CH orders are failing

Minor

January 17, 2026 - Started 2 days ago
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Apple CH (APPLE-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Components affected

WeGift Gift Processing

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Latest Updates ( sorted recent to last )

INVESTIGATING 2 days ago - at 01/17/2026 08:39AM

We are currently investigating an issue causing some orders of Apple CH (APPLE-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 2 days ago - at 01/17/2026 08:38AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 2 days ago - at 01/17/2026 08:38AM

We are currently investigating an issue causing some orders of Apple CH (APPLE-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 2 days ago - at 01/17/2026 08:37AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 2 days ago - at 01/17/2026 05:46AM

We are currently investigating an issue causing some orders of Apple CH (APPLE-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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