Outage in WeGift
HotelsGift BE orders are failing
Resolved MinorIncident Report
We are currently investigating an issue causing some orders of HotelsGift BE (HSGIF-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 04/14/2026 07:38PM
This incident has been resolved.
MONITORING
13 days ago - at 04/14/2026 06:38PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
about 2 months ago - at 03/04/2026 07:30AM
We are currently investigating an issue causing some orders of HotelsGift BE (HSGIF-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
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