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Outage in WeGift

Quince US orders are failing

Resolved Minor
March 09, 2026 - Started about 14 hours ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Quince US (QUNC-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 03/09/2026 07:27PM

This incident has been resolved.

INVESTIGATING about 14 hours ago - at 03/09/2026 03:36PM

We are currently investigating an issue causing some orders of Quince US (QUNC-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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