Temporary suspension of some Runa services

05/11/26 13:50 GMT: This is an ongoing critical fraud incident, we are taking all the precautions to ensure that every avenue is explored and every risk mitigated, and we appreciate your patience in working with us to do this right.
We have sent updated communication to Customers and Merchants as of 13:50 GMT.

This morning our monitoring systems detected suspicious activity on our platform. As a precaution we have disabled access to some services, including the ability to fulfil payouts.

We fully understand the impact this has on your program and apologise for the disruption to your services. Protecting your business an your customers is our top priority. We will restore service as soon as it is safe to do so.

More information will be shared as we learn more.