Cloud provider core infrastructure unavailability

Services are now fully operational, and all systems are performing as expected.

Services are now operational, though some requests may still be slower than normal. Clip creation is functioning, but clips generated during the outage remain unavailable. Our team is continuing to monitor the system and investigating options to recover the affected clip data.

Services are beginning to recover, and clip creation is now fully operational. However, clips that were created during the outage remain unavailable. Our engineering team is actively investigating options to recover those affected clips.

Our cloud provider has reported that most locations have fully recovered. However, some features—such as clip interactions—remain unavailable. We’re actively working to restore full functionality and will provide further updates as they become available.

Google Cloud has reported a major service outage across IAM affecting the entire platform https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

We are continuing to work on a fix for this issue.

The issue has been identified as outside our infrastructure and reported by our cloud providers.

We are currently experiencing issues with our Cloud provider's core infrastructure, which is affecting a large portion of network traffic.

We are monitoring this outage at the PaloAltoNetworks level https://status.paloaltonetworks.com/incidents/l4zv6n67r8x6