Outage in WeTransfer

We are experiencing payment failures on some of our services such as Transfer mobile, Collect and Paper.

Resolved Minor
March 29, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Our third-party payment provider is experiencing issues which are resulting in payment failures for renewals and transfer of payments on some of our products such as Transfer mobile, Collect and Paper. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/29/2023 09:47AM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 03/29/2023 07:18AM

Our third-party payment provider is experiencing issues which are resulting in payment failures for renewals and transfer of payments on some of our products such as Transfer mobile, Collect and Paper. We will update as soon as we have more information.

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