Outage in WeTransfer

Wetransfer.com is currently experiencing degraded performance

Resolved Major
May 05, 2023 - Started about 2 years ago - Lasted 30 minutes
Official incident page

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Outage Details

We are investigating an issue on our platform that might be affecting your experience with our services. Uploads and downloads are affected and we have reports of transfers getting stuck at 99%. We have identified the root cause and we are working towards fixing the issue.
Components affected
WeTransfer Email WeTransfer Website WeTransfer Pro WeTransfer Downloads WeTransfer Uploads
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/05/2023 08:54AM

This incident has been resolved, full functionality has been restored.
Thank you for all of your patience throughout, we apologise for the inconvenience this may have caused.

MONITORING about 2 years ago - at 05/05/2023 08:38AM

A fix is in place and we see systems recovering. All services should be working as normal. We are monitoring the results.

IDENTIFIED about 2 years ago - at 05/05/2023 08:26AM

We are investigating an issue on our platform that might be affecting your experience with our services. Uploads and downloads are affected and we have reports of transfers getting stuck at 99%. We have identified the root cause and we are working towards fixing the issue.

Latest WeTransfer outages

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Transfers not showing in Transfers overview side-pane - 10 months ago

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