Outage in WeTransfer
Failed downloads for some of our users
Resolved MajorIncident Report
We are currently investigating an issue with our download servers resulting in failed downloads for some of our users. This downtime is currently affecting our web transfer services, WeTransfer mobile apps, portals and reviews, and Collect.
Components affected
WeTransfer Collect WeTransfer Website WeTransfer Downloads WeTransfer Uploads WeTransfer EmailTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 07/12/2024 09:20AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 07/12/2024 09:13AM
Our fix has been implemented and we are monitoring our results. We expect downloads to no longer fail. Will verify everything is resolved within the next 15 minutes.
IDENTIFIED
almost 2 years ago - at 07/12/2024 09:09AM
The underlying issue has been identified and we are working on a fix.
INVESTIGATING
almost 2 years ago - at 07/12/2024 08:35AM
We are currently investigating an issue with our download servers resulting in failed downloads for some of our users. This downtime is currently affecting our web transfer services, WeTransfer mobile apps, portals and reviews, and Collect.
Latest WeTransfer outages
Degraded upload performances - 2 months ago
WeTransfer performances degraded - 5 months ago
WeTransfer outage - 5 months ago
Major outage on wetransfer.com - 6 months ago
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