Outage in WeVideo

Degraded Performance due to AWS us-east-1 outage

Resolved Minor
October 20, 2025 - Started 13 days ago - Lasted about 18 hours
Official incident page

Incident Report

WeVideo services might continue to experience degraded performance and intermittent availability issues due to an ongoing outage affecting Amazon Web Services (AWS) infrastructure in us-east-1. We're monitoring https://health.aws.amazon.com/health/status for updates.

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/21/2025 03:40AM

This incident has been resolved.

MONITORING 12 days ago - at 10/20/2025 07:15PM

AWS reports significant progress. They're seeing improvements with their systems and fewer errors across the board.

We're also seeing improvements on our side with reduced errors and better stability. Things should continue to improve as AWS completes their recovery.

MONITORING 12 days ago - at 10/20/2025 05:17PM

AWS is still working to resolve the issue and has hinted at a potential fix. We expect their next update by 10:45 AM PDT and will keep you posted. Our service is functioning with interruptions. You're likely to experience slow loading or errors. Due to the AWS outage, we're currently unable to add more server resources to handle the load, which means things will be slower than usual.

If possible, you may want to wait until the issue is fully resolved for the best experience. We're continuously monitoring our infrastructure and https://health.aws.amazon.com/health/status for updates.

MONITORING 12 days ago - at 10/20/2025 05:15PM

AWS continues to see significant API errors and connectivity issues across multiple services in the US-EAST-1 Region. Right now the impacted services grew back up to more than 80, including the ones we need to ensure system operability. https://health.aws.amazon.com/health/status

MONITORING 12 days ago - at 10/20/2025 03:38PM

AWS continues to see significant API errors and connectivity issues across multiple services in the US-EAST-1 Region. Right now the impacted services grew back up to more than 80, including the ones we need to ensure system operability. https://health.aws.amazon.com/health/status

MONITORING 13 days ago - at 10/20/2025 12:31PM

WeVideo services might continue to experience degraded performance and intermittent availability issues due to an ongoing outage affecting Amazon Web Services (AWS) infrastructure in us-east-1. We're monitoring https://health.aws.amazon.com/health/status for updates.

Latest WeVideo outages

Application unresponsive - 12 months ago
eu.wevideo.com not responsive - about 1 year ago
Latency issues - over 1 year ago
DDoS attack - over 1 year ago

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