Outage in Whaller

Déconnexions intempestives | Unexpected disconnections

Resolved Major

July 07, 2026 - Started 18 days ago - Lasted about 3 hours
Official incident page

Incident Report

Certains utilisateurs rencontrent des déconnexions intempestives de leur compte. Nous investiguons le problème. --- Some users are experiencing unexpected logouts from their accounts. We are investigating the issue.

Components affected

Whaller Main application Whaller API

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Latest Updates ( sorted recent to last )

RESOLVED 17 days ago - at 07/07/2026 06:02PM

This incident has been resolved.

MONITORING 18 days ago - at 07/07/2026 04:17PM

Le problème a été identifié, c'est dû à une mise à jour d'une librairie interne. Nous sommes revenus en arrière et la plateforme semble être revenue à la normale.

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The problem has been identified; it was caused by an update to an internal library. We have rolled back the update and the platform appears to be back to normal.

INVESTIGATING 18 days ago - at 07/07/2026 03:41PM

Certains utilisateurs rencontrent des déconnexions intempestives de leur compte.
Nous investiguons le problème.

---

Some users are experiencing unexpected logouts from their accounts.
We are investigating the issue.

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