Australian Region: Web Portal Template Loading Issues Reported

This problem has now been resolved.

If you have any follow-up questions or require further assistance, please don’t hesitate to contact our support team at support@whispir.com.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We’ve identified the root cause of the issue and are actively working on a solution. At this stage, the impact appears to be limited to specific customer use case scenarios. If you have any questions or concerns, please reach out to us at support@whispir.com.

We found an issue with the template not loading in the platform. The Web Portal remains accessible, and all other functionality is operating as expected. Our team is actively working to identify the root cause.

If you have any questions or concerns, please don’t hesitate to contact us at support@whispir.com.