Outage in Whispir
AP1 Instance - SMS Delivery Delays
Resolved MinorIncident Report
We are currently investigating an issue affecting SMS message delivery within the AP1 instance, specifically impacting traffic routed towards Singapore. Customers may experience delays or intermittent failures in SMS delivery.
Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible.
If you have any questions or require further assistance, please don’t hesitate to contact our support team at support@whispir.com.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 06/25/2026 10:20AM
This incident has been resolved.
INVESTIGATING
23 days ago - at 06/25/2026 09:34AM
We are currently investigating an issue affecting SMS message delivery within the AP1 instance, specifically impacting traffic routed towards Singapore. Customers may experience delays or intermittent failures in SMS delivery.
Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible.
If you have any questions or require further assistance, please don’t hesitate to contact our support team at support@whispir.com.
Latest Whispir outages
AP1 Instance - SMS Delivery Delays - 8 days ago
Asian Carrier issues detected affecting Singapore traffic - about 1 month ago
Australian AU region – SMS message processing issues with SenderID registrations - about 2 months ago
New Zealand Region - Portal Access Issue - about 2 months ago
New Zealand Region - Intermittent Degradation of Message Delivery Service - about 2 months ago
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