Outage in Whispir

AP1 Instance - SMS Delivery Delays

Resolved Minor

July 10, 2026 - Started 8 days ago - Lasted about 2 hours
Official incident page

Incident Report

We would like to inform you that we are currently investigating an issue causing delays in SMS message delivery for services hosted on the AP1 instance, specifically impacting customers in the Singapore region. Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible. If you have any questions or require further assistance, please don’t hesitate to contact our support team at support@whispir.com.

Components affected

Whispir SMS

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 07/10/2026 11:26AM

We would like to inform you that the issue causing delays in SMS message delivery for services hosted on the AP1 instance has been restored.

If you have any questions or require further assistance, please don’t hesitate to contact our support team at support@whispir.com.

INVESTIGATING 8 days ago - at 07/10/2026 09:47AM

We would like to inform you that we are currently investigating an issue causing delays in SMS message delivery for services hosted on the AP1 instance, specifically impacting customers in the Singapore region.

Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible.

If you have any questions or require further assistance, please don’t hesitate to contact our support team at support@whispir.com.

Latest Whispir outages

AP1 Instance - SMS Delivery Delays - 23 days ago

Asian Carrier issues detected affecting Singapore traffic - about 1 month ago

Australian AU region – SMS message processing issues with SenderID registrations - about 2 months ago

New Zealand Region - Portal Access Issue - about 2 months ago

New Zealand Region - Intermittent Degradation of Message Delivery Service - about 2 months ago

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