Outage in Windcave

Transaction Failures - Web Services

Resolved Minor

January 25, 2023 - Started almost 3 years ago - Lasted about 12 hours

Incident Report

Windcave is aware of an issue relating to transaction failures for merchants processing via web services from the below times:

NZT: Wednesday 25 Jan 12:00 - 12:32
US PST: Tuesday 24 Jan 15:00 - 15:32

Transactions are now stable. Windcave is investigating further.

Components affected

Windcave Merchant Hosted API

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Latest Updates ( sorted recent to last )

almost 3 years ago - at 01/24/2023 11:54PM

almost 3 years ago - at 01/25/2023 02:00AM

Windcave has identified the cause of the issue and is implementing a fix to prevent future re-occurrence.

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