Outage in Wirex

Issue processing outgoing transfers through Ethereum network

Resolved Major
April 17, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Affected service: Outgoing transfers Affected Coin: ETH-based tokens Affected region: All Description: We detected issue with outgoing transfers which are being processed through ETH network. The root cause has been identified so the issue will be resolved as soon as possible.
Components affected
Wirex Crypto transfers
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/17/2024 11:07AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 04/17/2024 08:04AM

Affected service: Outgoing transfers

Affected Coin: ETH-based tokens

Affected region: All

Description: We detected issue with outgoing transfers which are being processed through ETH network. The root cause has been identified so the issue will be resolved as soon as possible.

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