Outage in Wirex

Outgoing ERC-20(Ethereum-based) transfers processing delay

Resolved Minor

February 02, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

Coin: Ethereum-based Description: We are aware of the issue with Ethereum-based transfers stuck in 'Pending' status. Our technicians acknowledged the problem in highest priority. The root cause goes from gas price spikes on Ethereum blockchain.

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/02/2026 12:47PM

This incident has been resolved.

MONITORING about 1 month ago - at 02/02/2026 10:33AM

Coin: Ethereum-based
Description:
We are aware of the issue with Ethereum-based transfers stuck in 'Pending' status. Our technicians acknowledged the problem in highest priority. The root cause goes from gas price spikes on Ethereum blockchain.

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