Outage in Wirex

3DS Biometric confirmation degraded performance

Resolved Minor

February 13, 2026 - Started 25 days ago - Lasted 1 day
Official incident page

Incident Report

Description: We have identified the unstable behaiour in 3DS Biometric confirmation request processing. Our technicians are looking into the problem. As the main workaround we advise using SMS confirmation.

Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 02/14/2026 08:27PM

This incident has been resolved.

IDENTIFIED 25 days ago - at 02/13/2026 10:15AM

Description:
We have identified the unstable behaiour in 3DS Biometric confirmation request processing. Our technicians are looking into the problem. As the main workaround we advise using SMS confirmation.

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