Outage in Wirex
Cashback Display Issue – Investigating
Minor
July 02, 2026 - Started 16 days ago
Official incident page
Official incident page
Incident Report
Some users may see cashbacks displayed as "failed" in the app. These cashbacks have been successfully paid and are still redeemable — this is a display issue only.
Our team is actively working on a fix, and all affected cashbacks will be automatically reprocessed so they display correctly.
Latest Updates ( sorted recent to last )
IDENTIFIED
5 days ago - at 07/13/2026 10:45AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
16 days ago - at 07/02/2026 02:45PM
Some users may see cashbacks displayed as "failed" in the app. These cashbacks have been successfully paid and are still redeemable — this is a display issue only.
Our team is actively working on a fix, and all affected cashbacks will be automatically reprocessed so they display correctly.
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