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Outage in Wirex

Wirex One – Temporary Login Issues

Resolved Major
November 11, 2026 - Started about 17 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a technical issue affecting access to the Wirex One app due to an ongoing incident with our third-party authentication provider, Privy. As a result, some customers may experience difficulties logging in or out of their accounts, delays when launching the app, or issues with session authentication. Our technical team is actively monitoring the situation and working to restore normal access as soon as possible. We apologise for the inconvenience and appreciate your patience. We will provide further updates as more information becomes available.
Components affected
Wirex Sign up & Log in
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 11/11/2026 03:21PM

This incident has been resolved.

INVESTIGATING about 17 hours ago - at 11/11/2026 02:52PM

We are currently experiencing a technical issue affecting access to the Wirex One app due to an ongoing incident with our third-party authentication provider, Privy.

As a result, some customers may experience difficulties logging in or out of their accounts, delays when launching the app, or issues with session authentication.

Our technical team is actively monitoring the situation and working to restore normal access as soon as possible.

We apologise for the inconvenience and appreciate your patience.

We will provide further updates as more information becomes available.

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