Outage in WiscNet

3 Alerts: r-wausaukeesd - ICMP-ping

Resolved Major
April 03, 2024 - Started 4 months ago - Lasted 1 day
Official incident page

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Outage Details

Greetings, Beginning today 04/02 at 19:55 CDT, the WiscNet NOC received alarms indicating that equipment at your location is no longer reachable. We have confirmed that we are unable to ping the relevant equipment. In order to facilitate further investigation, please verify Layer1 to the gear on site and advise. The NOC will hold pending your response. Please contact the WiscNet NOC if you have any further questions. Thank you, 608-442-6761 option 1 noc@wiscnet.net
Components affected
WiscNet Wausaukee School District
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 04/04/2024 04:00AM

Greetings,

Today 04/02 at 22:13 CDT, the WiscNet NOC confirmed the equipment at your location is reachable again. NOC will resolve this ticket and monitor for stability.

Please contact the WiscNet NOC if you have any further questions. Thank you,

608-442-6761 option 1
noc@wiscnet.net

MONITORING 4 months ago - at 04/03/2024 03:22AM

Greetings,

Today 04/02 at 22:13 CDT, the WiscNet NOC confirmed the equipment at your location is reachable again. NOC will resolve this ticket and monitor for stability.

Please contact the WiscNet NOC if you have any further questions. Thank you,

608-442-6761 option 1
noc@wiscnet.net

INVESTIGATING 4 months ago - at 04/03/2024 01:43AM

Greetings,

Beginning today 04/02 at 19:55 CDT, the WiscNet NOC received alarms indicating that equipment at your location is no longer reachable. We have confirmed that we are unable to ping the relevant equipment.

In order to facilitate further investigation, please verify Layer1 to the gear on site and advise. The NOC will hold pending your response.

Please contact the WiscNet NOC if you have any further questions. Thank you,

608-442-6761 option 1
noc@wiscnet.net

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