Outage in WiscNet
3 Alerts: r-wausaukeesd - ICMP-ping
Resolved MajorIncident Report
Greetings,
Beginning today 04/02 at 19:55 CDT, the WiscNet NOC received alarms indicating that equipment at your location is no longer reachable. We have confirmed that we are unable to ping the relevant equipment.
In order to facilitate further investigation, please verify Layer1 to the gear on site and advise. The NOC will hold pending your response.
Please contact the WiscNet NOC if you have any further questions. Thank you,
608-442-6761 option 1
noc@wiscnet.net
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 04/04/2024 04:00AM
Greetings,
Today 04/02 at 22:13 CDT, the WiscNet NOC confirmed the equipment at your location is reachable again. NOC will resolve this ticket and monitor for stability.
Please contact the WiscNet NOC if you have any further questions. Thank you,
608-442-6761 option 1
noc@wiscnet.net
MONITORING
almost 2 years ago - at 04/03/2024 03:22AM
Greetings,
Today 04/02 at 22:13 CDT, the WiscNet NOC confirmed the equipment at your location is reachable again. NOC will resolve this ticket and monitor for stability.
Please contact the WiscNet NOC if you have any further questions. Thank you,
608-442-6761 option 1
noc@wiscnet.net
INVESTIGATING
almost 2 years ago - at 04/03/2024 01:43AM
Greetings,
Beginning today 04/02 at 19:55 CDT, the WiscNet NOC received alarms indicating that equipment at your location is no longer reachable. We have confirmed that we are unable to ping the relevant equipment.
In order to facilitate further investigation, please verify Layer1 to the gear on site and advise. The NOC will hold pending your response.
Please contact the WiscNet NOC if you have any further questions. Thank you,
608-442-6761 option 1
noc@wiscnet.net
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