Multiple Members down on Teach Network in Northeast WI

The splicing was completed and a failed fiber jumper isolated and replaced by Brightspeed technicians. All service should be restored at this point. For further information on this outage, please contact WiscNet Support at support@wiscnet.net.

Greetings,

We are seeing all affected sites up once again following a fiber break that has been repaired. Please reach out if you are still experiencing service issues.

Thank you.

The WiscNet NOC reached out to our provider for the latest status on this outage.

Fiber technicians have located the fault, but repair work is delayed due to excavation required to access the fiber.
Excavation is presently underway, ETTR is 13:30 CDT

The NOC will continue to follow up and provide updates as new information is available.

Greetings,

The NOC continues to follow up with our partner provider regularly for updates on this issue. Field engineers testing in progress.

We will continue to provide updates as they are received.

Thank you,

Pending updates from provider

Greetings,

The NOC continues to follow up with our partner provider regularly for updates on this issue. Field engineers testing in progress.

We will continue to provide updates as they are received.

Thank you,

Greetings,

The NOC continues to follow up with our partner provider regularly for updates on this issue. At this time they have an approximate location of the fault causing the issue. Field engineers have arrived on site for additional testing.

We will continue to provide updates as they are received.

Thank you,

Greetings,

The NOC continues to follow up with our partner provider regularly for updates on this issue. At this time, there are no progressive updates to share. As further information becomes available we will update you accordingly.

Thank you,

The NOC has updated the title of this outage for the Green Bay area. it is being tracked under our ticket INC0398041.

The NOC observed multiple sites and interfaces go unreachable in the Green Bay area. There is currently no scheduled maintenance in the area. I called TEACH and they informed me that they are still investigating the issue affecting multiple circuits. It is still in the initial investigation phase but they said is may be a fiber cut. We will continue to follow up if no updates are received.